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In the app’s drop-down menu in the top-left or top-right corner (depending on your device), there will be an option to clear the app cache.

That’s why it’s a great source of information on how to fix Microsoft Teams issues. A troubleshooting tool can also figure out if you have to update drivers for your app, camera, or anything else. Your computer and/or other devices’ built-in troubleshooters can resolve many issues for you. Sometimes, updating to the latest version of Microsoft Teams can fix the issue of the camera not working when nothing else can. Take a moment to update all your relevant apps, operating systems, and devices.

Sometimes, the wrong kind of USB or HDMI device can make it difficult for the camera to work. It’s not always audio visual devices that are at fault either. It’s always a good habit to check that no external devices are plugged into the hardware you’re using. Unplug other external devices for the meantime The “select camera” setting will most likely be under your Microsoft Teams settings, though your actual device settings may be interfering with it. This goes double if you want your “select camera default” to be an external camera, webcam, or other similar device. If you’ve got more than one camera option available to you, check that your camera settings are toggled to the right one.

Make sure you’re choosing the right system camera Please note that if you don’t have admin permissions for your device, you may have to eventually reach out to IT support. In many cases, devices won’t automatically allow desktop apps to access the camera without you explicitly clicking on an “allow apps” button. If you haven’t already, you’ll need to give it access to your camera. Enable media access on your appĪnother possible reason for your woes is that your Microsoft Teams’ app permissions aren’t quite right. In most cases, a camera works with one app at a time, so you have to make sure that that app is Microsoft Teams. If your camera isn’t working, it could be because you’ve got other apps open that are claiming camera access.

Close other programs or applications that might be using the camera If you’re sitting there fretting about missing that crucial meeting, try these top tips to get that camera up and running for Microsoft Teams again: 1. But if your camera for Microsoft Teams is not working and rebooting doesn’t fix it, try some of the tips below: Camera video not working on Microsoft Teams? 9 troubleshooting tips We normally recommend switching the device off and back on again as a quick solution. Dialpad has an integration with this app, and so we sometimes hear of users encountering problems getting its video camera to work. Microsoft Teams is a popular video meeting platform, but it’s not perfect.